swetspot | The Cherry On Top of Tech!
created as an easy-to-use system perfect for field managers and teams; virtually or in person, to teach and reinforce key skills.I.e; Sales, Customer Experience, Staff Development, Diversity and Inclusion, Safety.
It’s no secret that your employees are the most essential factor regarding success.
Performs consistently
Retains current customers
Grows your customer base
Stays with you and advances
Recruits other talent
Loses business
Generates fewer referrals
Increases turnover
Increases operating costs
Whether taking on the role as Supervisor for the first time or leading from the C-suite, our tools and workshops help you communicate and function more confidently and competently.
Leaders need to:
Our Approach is Individualized with Content that is Customized to Your Specific Needs in the Public and Private sectors.
At SwētE3, we specialize in helping teams achieve outstanding results. We work across various program areas, languages, roles, ages, and experiences to deliver customized solutions that meet your specific needs.
We design and develop personalized learning solutions for both classroom and online settings. Our programs cover everything from basic skill-building to advanced mastery.
We use research-based experiential learning models that have been proven to increase engagement, participation, transfer of knowledge, and productivity.
Our instructional models are designed to promote critical thinking, decision-making, collaboration, team-based skills practice, coaching, mentoring, and demonstrated competence.
Our unique Discussion and Coaching platform helps leaders effectively train and coach their teams. This online or in-person platform ensures seamless integration of skills and competencies, allowing participants to connect with each other more effectively.
Our tailored sessions, led by team leaders, focus on the essential behaviors for success in various aspects of organizational excellence. We cover areas such as contact centers, recruitment strategies, culture, customer experience optimization, staff development, and leadership enhancement.
We understand that team development is not one-size-fits-all. Our approach actively engages participants, encourages collaborative discussions, and ensures the transfer of essential skills that address the unique challenges faced by both private sector and government agencies.
For those seeking more advanced skills and certification, we offer a robust online CSCL learning platform. Unlike traditional online learning, our CSCL platform makes skill-building, decision-making, and performance demonstration easy and enjoyable. It supports personal and enterprise learning objectives at various levels of performance.
Our platform is the result of 20 years of experience in designing technology-enabled learning solutions. It enables subject matter experts and audiences to collaboratively design, share, and iterate multimedia content in real-time. It also provides real-time data on audience preferences, knowledge gaps, and skills demonstration.